Contact
Email hello@trueway.pl. Include the device name, operating system, Commander version and the step that failed.
Do not send pairing tokens, bearer tokens, passwords or other secrets.
Check first
Confirm the computer has internet access, the Commander agent runs under the intended Windows account and the device has not been revoked.
For an operation-specific issue, include a safe excerpt of the error without secrets or authentication data.
Security
If a device token may have been exposed, revoke the device and pair it again. Clearly mark security reports in the message subject.